At implement.com, we understand that knowledge and information are valuable company assets. We also know that the effort to transfer your knowledge to technical documentation, training programs, and presentations or knowledge systems can be complex and overwhelming.
The implement.com Content Services team includes consultants, writers, editors, graphics designers, build engineers, and project managers who have a long history of successfully partnering with our clients to deliver a wide variety of content projects. We bring the right blend of tools, experience, and creativity to guide your project from conception to completion.
Available Content Services
Strategic Instructional Design Consultation
Need help determining the best approach to creating product documents or training? Our consultants can perform a needs analysis and advise you on the best modality, project schedules, user interface design, and content design. We can engage on a project from end to end, or we can assist in more focused areas--whichever best meets your needs.
We will partner with you to understand your audience needs, content requirements, and delivery mechanism to design a documentation or instructional solution that works for you. Once we understand your requirements, we will create polished technical materials that enable your customers to understand your products and services better.
Technical Documentation Design and Development
Your customers need to understand how to use your products and services. The best means to provide this information is through producing stellar documentation. Our full range of technical communications services include technical writing, editing, graphics and media development, document production, and release management.
We specialize in end- to-end technical documentation projects for which we interview subject matter experts and leverage existing content in many forms to understand your target audience, product, and needs.
Online and Instructor-Led Training Development
Are you struggling to navigate through the myriad of available training delivery options? We will work with you to understand the key tasks and learning objectives your training should convey, and help you determine the optimal means to present them.
Our instructional designers, editors, graphic artists, and build engineers are equally skilled at building Web-based SCORM-compliant courses or developing instructor-led training materials. By designing courses that target technical support engineers, salespeople, product/program release readiness, channel partners, IT administrators, or end users, we help ensure that your attendees receive the training they require.
Sample Content Services Projects
We have produced a wide variety of programs, materials, and services to our customers, including:
- E-learning programs
- Instructor-led training programs
- Technical writing and editing
- Content release management
- Graphic design for print and online materials
- Build engineering for online training (SCORM) compliance
- Management of learning management systems and build tools
- Content knowledge system organization services, SharePoint content and wiki development