Find the Right People, Right Now
With Hosted OCS presence awareness, your employees can quickly find the people they need and determine the best way to reach them. Presence states are set automatically based on Outlook calendar, computer activity, and (optionally) whether the user is in a call. Your employees can choose to set their presence state manually, add a custom note, and customize their current location. The access level functionality lets them control the information that others see, such as their mobile phone number or Outlook calendar information.
Streamline Communications from the Applications Your Employees Use Most
Office Communicator 2007 integrates seamlessly with the familiar Microsoft Office applications your staff use every day. You can start a conversation from within an open application, without having to switch to a different program or method of communication. From an e-mail message received in Outlook 2007, or customer records in Dynamics CRM, your employees can view presence information and initiate real-time communication from within the message-all without the need to switch applications or search for a colleague. Office Communicator Standard supports secure instant messaging (IM), PC-to-PC audio and video calling, live meetings and desktop sharing. Office Communicator Enterprise extends your options to telephony integration, as well as inclusion of external parties in desktop sharing sessions and meetings.