Engineered and Released Online Content
Existing internal processes for the production and release of readiness training for internal support and consulting groups in one of the world's largest software companies was broken, resulting in poor quality and slips in release schedules.
The company turned to implement.com to develop new process for releasing courses in a timely fashion with high quality, while simultaneously reducing time requirements for internal staff.
implement.com developed a new process by which all courses go through stringent quality verification and are sheparded through the release process. Using this new process, over 500 courses have been released on schedule and with high quality over the past 18 months. Continued improvement of tools and processes add to the long-term value for the company.